Learning Outcomes

Job Interview Skills

How to Speak Up at Meetings

How to Deliver Criticism in the Workplace

Effective Listening - Eliminating Distractions

Effective Listening - Engaging in Conversation

Lesson Summary

In this module, you will be taught how to answer interview questions, prepare and dress appropriately for an interview. You will learn how to speak at meetings confidently and deliver criticism in the workplace. This module will also explore the techniques and strategies you can use to improve your listening skills.

How to be a More Assertive Speaker

Ask for a Raise - Part 1

Ask for a Raise - Part 2

In this module, you will learn about the importance of speaking assertively in public. You will be taught how to ask for a raise from your boss at work at the right time. Furthermore, you will learn about the common mistakes people make when asking for a raise in wages and how to avoid these mistakes.

How to Give a Team Presentation

How to Deliver a Technology Presentation

How to Give a Financial Presentation

How to Give a Sales Presentation

Investment Pitch

In this module, you will be taught various presentation skills. These presentations include team presentation, technology presentation, financial presentation, sales presentation and investment pitch. You will be shown the common mistakes that are made in these presentations and how to avoid them to have a great presentation and achieve your goals.

Course Assessment - Workplace Communication

Improve your communication and interpersonal skills, and increase workplace productivity in this free online course.

Workplace Communication

This free online workplace communication course will teach you how to communicate effectively in the workplace and how to build and maintain a positive work environment. You will be given tips on how to answer interview questions, speak up during meetings, how to give criticism in the workplace, speak assertively, ask for a raise, and give various forms of presentations such as team presentations, sales presentations and more.

Intrapersonal and Interpersonal Communication

Self-Concept and Dimensions of Self

Interpersonal Needs

Self-Disclosure  and Social Penetration Theory

In this module, you will learn about the Intrapersonal and interpersonal forms of communication. You will learn also about self-concept, self-dimension, self-disclosure, and the theory of social penetration.

Conversation as a Ritual

Employment Interviewing

Conflict Management Strategies

Evaluations and Criticism in the Workplace

In this module, you will learn about the rituals of conversation and the different stages therein You will learn about employment interviews, conflict management, and how to receive criticism effectively in the workplace.

Intrapersonal and Interpersonal Communication - Course Assessment

Learn how to effectively engage in business-related communication processes with this free online course.

In this free online course, you will learn about intrapersonal and interpersonal forms of communication. The course covers concepts such as self-disclosure, the social penetration theory, self-concept and the dimensions of self. You will also learn about the conversational process, employment interviews as well as how to manage conflicts in the workplace. Start today to discover how to correctly engage in effective communication in the workplace.

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