Learning Outcomes

Understanding Anger

Emotional Awareness & Anger Misconceptions

Identifying Personal Anger Patterns

Lesson Summary

In this module, you'll be introduced to the nature of emotions, focusing on how the body signals a wide spectrum of feelings. We'll examine what triggers this emotion and its significant impact on our physical and mental well-being. You'll learn about anger journaling and the role of belief in shaping anger responses.

Strategies for Managing Anger

Empathy and Long-Term Anger Management Strategies

Conflict Resolution Skills

This module covers the strategies for managing anger and offers practical and effective tools to control and transform anger into a more constructive emotion. We examine the nature of conflict, covering its various types, including conflict resolution scenarios, focusing on workplace and personal relationship conflicts.

Anger Management in Relation to Health and Substance Abuse

Anger Management Strategies

Integrative Approaches to Anger and Relapse Prevention

This module explores the intricate relationships between anger, physical health, mental well-being, and substance abuse. It provides insights into the complex interplay between anger and substance abuse, offering effective strategies for managing both. You'll explore how to identify and manage high-risk situations and when to seek help.

Course Assessment - Anger Management: A Guide to Emotional Regulation and Conflict Resolut

Gain essential skills for healthier emotions, relationships, and conflict resolution in this free online course.

Anger Management: A Guide to Emotional Regulation and Conflict Resolution

Uncontrolled emotions can negatively impact your personal and professional life. This course teaches the nature and triggers of emotions, especially anger, and its effects on your body and mind. You'll learn about emotional regulation, common myths, and how to identify personal patterns of anger. 

This course was reviewed and approved by qualified subject matter expert Katrin Blumenauer, a mental health professional.

What is Life Coaching

Key Attributes of a Life Coach

The Basic Coaching Model

In this module, we will introduce you to the psychological principles of coaching, types of coaching and their benefits. You'll explore what life coaches do and how to become one. You'll learn the essential skills a life coach must have to establish relationships with clients, assess the client's needs and help them attain their goals.

Becoming a Professional Life Coach - Course Assessment

Acquire the knowledge and skills of a life coach and start a rewarding career with this free online course.

Becoming a Professional Life Coach

Do you enjoy helping people cope with difficult times and providing extra support? That is what life coaches do. It's a career that is in high demand. Many individuals now seek assistance in making decisions, setting and achieving goals or navigating life’s problems. This course will train you in the essential skills of being a life coach. We'll guide you on how to embark on your new career and address the risks and ethical issues that arise.

Purpose and Fundamentals of Life Coaching

Developing Self-Awareness

Developing Core Beliefs and Managing Fears

This module will introduce you to life coaching, it benefits and fundamental concepts. You will learn about the importance of internal and external self awareness, and techniques for improving both. Finally, you will be exposed to the role of core beliefs in a person's life, and methods for changing beliefs and managing fears.

Coaching Types and Key Attributes of a Life Coach

Understanding Emotional Intelligence

Body Language and Communication Techniques

This module explores the features and benefits of coaching variations like group coaching, relationship, and health coaching. You will also learn about the key skills needed to succeed as a Life Coach, and methods for evaluating and developing emotional intelligence. Finally, you will learn about body language and its importance in Life Coaching.

Life Coaching Fundamentals and Techniques – Course assessment

Learn to improve the quality of your life and that of others by taking this free online course on life coaching.

Life Coaching Fundamentals and Techniques

Do you feel stuck in a relationship, your career or your life as a whole? You are not alone as many other people often feel the same way. Life coaching seeks to inspire individuals to make progress in their relationships, career or any part of their life where a spark is needed. This short course will introduce you to the practice of life coaching and expose you to a range of techniques for improving your own life or the lives of others.

Learning About Emotional Health

Getting In Touch With Your Feelings

Learning To Manage Your Emotions

This module introduces you to the concept of emotional management. You will understand what emotional health is all about and get in touch with your feelings. Finally, you will see how to manage your emotions effectively.

Learning To Move From Self-Hate To Self-Love

The Art of Self-Compassion

Emotional Intelligence

This module introduces you to self-hate and self-love, techniques to develop self-compassion and emotional intelligence, and the different types of anger and how to manage them.

Emotional Control and Anger Management

Finding Comfort During Uncertain Times

Master Your Emotions and Eliminate Anxiety

Conquer Your Fears

This module covers anger management, handling stress, and eliminating anxiety and fears. You will discover strategies for dealing with all of these aspects.

Professional Emotion Coach - Assessment

Acquire the knowledge and skills required to be a professional emotion coach in this free online course.

Professional Emotion Coach

Self-help and coaching are often appropriate solutions when we face poor emotional health. This fact is exciting and motivating, allowing us to help others and ourselves without necessarily reaching out to professionals. If you obtain the skills, you might be able to become a professional emotional coach. This course will teach you where it is appropriate to coach and do self-help and where licensed professionals should be involved!

Getting Started

Understanding Stress

Creating a Stress-Reducing Lifestyle

Altering the Situation

Avoiding the Situation

Accepting the Situation

Using Routines to Reduce Stress

Environmental Relaxation Techniques

Physical Relaxation Techniques

Coping with Major Events

Our Challenge to You

Wrapping Up

In this module, Stress Management, students will learn about Stress Management. Students will be given an understanding of stress. The module will provide a guide to creating a stress-reducing lifestyle. Students will learn about different methods to approaching a stressful situation. The module wraps up with coping and relaxation techniques.

Setting SMART Goals

Recognizing Symptoms in Others

Coping Strategies (I)

Coping Strategies (II)

Don't Avoid the Situation

Differences in Anxiety and Normal Nervousness

Physical Symptoms

Recognize the Positive Aspects of Anxiety

Common Anxiety Triggers

When to Seek Extra Help?

In this module, Managing Workplace Anxiety, students will learn about Managing Workplace Anxiety. Students will learn about common types of anxiety. The module will show how to recognize symptoms in others. Students will learn about various coping strategies. It will also clarify the difference between anxiety and normal nervousness.

What Is Emotional Intelligence?

Four Skills in Emotional Intelligence

Verbal Communication Skills

Non-Verbal Communication Skills

Social Management and Responsibility

Making an Impact

Tools to Regulate Your Emotions

Gaining Control

Business Practices (I)

Business Practices (II)

In this module, Emotional Intelligence, students will learn about Emotional Intelligence. The module will cover skills in emotional intelligence. Students will learn both verbal and non-verbal communication skills. Taking this course will provide you will tools to regulate your emotions and teach proper business practices

Managing Stress and Anxiety in the Workplace - Assessment

Learn how to safely and effectively manage stress and anxiety in the workplace with this free online course.

Managing Stress and Anxiety in the Workplace

This free online course "Managing Stress and Anxiety in the Workplace" will teach you about stress and anxiety, the causes of them at work, how they effect employees, and how they can regulate and manage their emotions. With this course, you will learn to recognise the signs of excessive stress, and become capable of effectively dealing with it. Start this course today and learn how to manage stress and anxiety in the workplace.

Understanding Soft Skills and Soft Skill 1: Empathy

Soft Skill 2: Communication

Soft Skill 3: Teamwork

Soft Skill 4: Problem-Solving

Soft Skill 5: Time Management

This concise module will help you acquire the first 5 of the 10 must-have soft skills to improve on almost every aspect of your personal and professional life. You will be able to identify these skills in depth, master the techniques of developing them, and be provided with examples and case studies to see how these skills are used in real life.

Soft Skill 6: Attitude and Work Ethic

Soft Skill 7: Adaptability/Flexibility

Soft Skill 8: Self-Confidence

Soft Skill 9: Learning from Criticism

Soft Skill 10: Networking

This concise module will help you acquire the rest of the 10 must-have soft skills. In this module, you will learn and practice how to build positive attitude towards work, adapt to work changes, build self-confidence, deal with criticism, and network.

Soft Skills: Master the Top 10 Soft Skills Necessary in the Workplace - Course Assessment

Learn the top 10 soft skills you need to improve all aspects of your life with this free online soft skills training.

Soft Skills: Master the Top 10 Soft Skills Necessary in the Workplace

Soft skills are those unique characteristics that facilitate great communication and help you show confidence in challenging situations. Soft skills positively affect your personal and professional life by improving the way you interact and communicate with other people. This easy-to-understand free online course will aid in developing your career as well as your personal life by helping you master the top 10 soft skills that everybody needs.

Models Of Emotional Intelligence

Emotional Intelligence Skills

Factors Affecting Emotional Intelligence

Characteristics Of Individuals With High Level Of Emotional

Emotion Socialization

Techniques of Emotion Socialization

Peer Relationships

This module will begin by helping you analyse the definition of emotional intelligence. We will also help you find information on emotional intelligence skills and factors affecting emotional Intelligence skills. You will have the opportunity to evaluate the characteristics of individuals with high levels of emotional intelligence.

Emotional Intelligence in Early Childhood - Course assessment

Learn how to cultivate emotional intelligence to aid childhood development in this free online child psychology course.

Emotional Intelligence in Early Childhood

‘Emotional intelligence’ refers to the capacity to understand and manage emotions constructively. This course examines various models of emotional intelligence. We explore the factors that affect emotional intelligence and empathy and establish the importance of peer relationships in early childhood development. Sign up for this child psychology course to learn how to cultivate emotional intelligence and healthy friendships in early childhood.

Understanding Criticism and Its Impact

Responding to Criticism Effectively

Dealing with Different Personality Types

Strategies for Online Criticism

Practical Techniques

Building a Resilient Professional Self

In this module, you will learn about the difference between constructive and destructive criticism and techniques for handling it. The course also covers critical topics such as dealing with different types of people, strategies for managing online criticism, factors that influence self-worth, and more.

Course assessment

Discover effective strategies for handling criticism for improved professional development in this free online course.

Handling Criticism at Work

Explore the psychology of criticism and effective strategies for handling different types of criticism in this course. You will delve into important topics such as dealing with various personality types, the impact of hormones on behaviour, and effectively addressing cyberbullying. The course will discuss practical techniques for handling negative comments and embracing criticism as a powerful tool for growth. Start this course today.

An Introduction to the Course on Developing your Emotional Intelligence

Frequently Asked Questions

This module will give you some insights into what this course on Emotional Intelligence is all about and what you can expect to learn about.  

2 units of interactive presentations: Introduction to the Developing your Emotional Intelligence Course and Frequently Asked Questions (FAQs).

What is Emotional Intelligence?

Insights into Emotions at Work

Giving and Receiving Feedback

The Advantages and Disadvantages of Emotional Intelligence

Emotional intelligence can be simply defined as the way that you combine your thinking with your feelings to make quality decisions and build authentic relationships.  

This module will give you some insights into what the construct of emotional intelligence is all about. 

4 units of interactive presentations: Defining Emotional Intelligence, Insights into Emotions at Work, Giving and Receiving Feedback and The Advantages and Disadvantages of Emotional Intelligence.

The Development and Function of Emotions

The Basic Anatomy of the Brain

Basic Human Emotions

The Myth about Positive and Negative Emotions

Understanding, Identifying and Using Emotion

Emotions underpin effective decision making and are fundamental to everything that we do.  

This module will give you some insights into the development and function of emotions, how they are expressed and how you can effectively work with emotions. 

4 units of interactive presentations: Defining Emotional Intelligence, Insights into Emotions at Work, Giving and Receiving Feedback, and The Advantages and Disadvantages of Emotional Intelligence.

Emotional Intelligence Competencies

Emotional Intelligence as an Ability

The Six Seconds Model

Measuring Emotional Intelligence

Academic studies of emotional intelligence have been published since the 1980's.   

This module covers a number of well respected models of emotional intelligence that are based on competencies and abilities that have been developed by psychologists and explores ways that emotional intelligence can be measured.

4 units of interactive presentations: Emotional Intelligence Competencies, Emotional Intelligence as an Ability, The Six Seconds Model, and Measuring Emotional Intelligence.

Emotional Intelligence can be Practised and Learnt

Developing your Emotional Intelligence Course Review

This module explores various ways that you can practically develop emotional intelligence covering some straightforward hints and tips that you can apply immediately.  

The module, also, covers some do's and don'ts when working with emotional intelligence.

Finally, there is a review of the course giving more details about the practical activity.

1 unit of interactive presentations: Emotional Intelligence can be Practised and Learnt.

Develop Your Emotional Intelligence - Assessment

Learn how your emotions influence how you perform, build relationships and make decisions with this free online course.

Develop Your Emotional Intelligence

This free online Develop Your Emotional Intelligence course will teach you how to understand and improve your emotional intelligence (EI). Strong emotional intelligence skills allow us to understand and interact with our feelings in a way that allows us to build good quality relationships and make decisions effectively. EI affects every aspect of your life, this course is ideal for anyone interested in leading a happier and better balanced life.

Understanding the Communicative Environment - Part 1

Understanding the Communicative Environment - Part 2

What to Listen for and why

When to speak and how

Starting and Sustaining a Conversation

In this module we will talk about understanding the communicative environment and some of the important soft skills which relate to communication. Learn also culture and context, the ways that we generally communicate like verbal, nonverbal, music, visuals.

What to Present and How Part I

What to Present and How Part II

Multimedia Presentation : Understanding the Basics

Communication Styles

Speaking in Groups

In this module you will learn about speaking undoubtedly, but speaking in a slightly different context conversation, dialogue and multimedia presentation focusing on relationship between texts and images.

The World of Visual Culture I

Visual Perception

The Aural : Its Relevance and Impact

The Body and the way It Communicates

The Face, Its Expressions and What It Says

In this module you will learn about visual, nonverbal and aural communication and the key features of visual culture that would be relevant in the context of soft skills. Learn also the theories and application of visual culture, visual perception, its key components, form perception, depth perception, colour perception.

Building Relationships

Understanding Group Dynamics - 1

Understanding Group Dynamics - II

Groups, Conflicts and their Resolution

Social Network, Media and Extending Our Identity

In this module you will learn about individual, groups and cultures. Relationships play an important role in our life, they influence our behaviour, goals and attitude. Learn also about group dynamics as it is concerned with interaction of forces amongst group members in social situations.

Diploma in Soft Skill Development - First Assessment

You must score 80% or more to pass this assessment.

How Emotionally Mature Are You

Improving Your Emotional Intelligence

Empathy

Intrapersonal Communication

Change Tolerance

In this module, you will learn about emotional and social skills. Personal competency deals with the self-awareness and self-management. Social competence deals with social awareness and relationship management. Learn also how intrapersonal communication includes activities as internal problem solving, resolution of internal conflict etc.

Creativity : What Does It Mean

Creativity : A Detailed Exploration

Creativity : Activities Applied

Creativity at Workplace

Creativity, Critical Thinking and Problem Solving

In this module, you will learn about creativity, critical thinking and problem solving. Creativity is the ability to make otherwise bring into existence something new. Workplace creativity is generally concerned with organizational products, services, processes and procedures.

Motivating Oneself

The Art of Persuasion - I

The Art of Persuasion - II

From Persuasion to Negotiation

In this module, you will learn about motivation, persuasion, negotiation and leadership. Motivation relates to the force, stimulus or influence that guide people to do the things they do. Learn about leadership as the formal position where a specific person has power over others in the groups.

This Free Course helps employees understand that soft skills will improve their performance. Soft skills can be learned.

Diploma in Soft Skill Development

This free online Soft Skill Development course starts by explaining how to apply our hard skills in a social environment. It focuses on developing a wide variety of soft skills starting from communication, to working in different environments. Learn how to understand a communicative environment, the roles of communicants, the cultural norms, values and traditions affecting the nature and efficacy of speech interaction.