Learning Outcomes

Group Dynamics

Understanding Team Design Characteristics

Roles and Teams

Team Leadership and Autonomy

Organizing Effective Teams

Team Roles and Responsibilities

Lesson Summary

In this module, you will learn about effective ways to manage groups and teams in the workplace. You will learn about using KASH to improve the team and how to resolve team conflict.

Corrective Action

Change

Tips for Interacting in the Workplace

In this module, learn how to take corrective action as a supervisor and how to prevent and handle a grievance. This module will also teach you how to manage change in the workplace.

Supervision Skills – Managing Groups and Employee Interaction - Assessment

Learn how to effectively manage common tricky situations in the workplace with this supervision skills course.

Supervision Skills – Managing Groups and Employee Interaction

This free online Supervision Skills course will teach you how to handle disagreements, arguments, and conflict at work. This course will teach you effective and tactful workplace management, including how best to deal with a variety of situations, take appropriate corrective action, and manage change in the organisation.  Start this free online course today to build on your skills as a current or as a future supervisor.

Recruitment

Recruiting Contractors Using Agencies

Successful Onboarding After Interviewing

In this module, you will learn about recruiting contractors by using agencies. This will include competencies, application forms and interview techniques. You will learn how to manage any initial concerns when starting a new job, what you should expect to see in a contract of employment and why the onboarding process can take up to a year to complete.

Record Keeping

Self-Service Systems

Work and Personal Data Rights

In this module, you will learn about producing and maintaining personnel records. This will include identifying types of records, understanding the systems used to record data and learning the legal requirements required for data security. You will also be introduced to online privacy concerning your own personal data.

Work Policies and Procedures

Health and Safety

Pay and Pension

In this module, you will learn about employment policies and procedures. This will include what activities count as work time and which do not, the legal requirements behind holiday entitlement and assessments designed to identify hazards that could threaten employees in their place of work. You will also learn about the specific pay grades of the national minimum wage, workers exempt from the NMW and Pensions Act of 2008.

First Assessment

In this module, you will assess what you have learned in the first half of this course so you can determine your knowledge and understanding of the previous materials.

Employee Turnover

The Belbin Method

Successful Team Meetings

Perfomance Management

In this module, you will learn about successfully managing a team. This will include identifying team roles, planning and holding team meetings and reviewing performance management. You will learn about the strong correlation between low employee engagement and high turnover and what can be done to keep your staff. Changes to the role, including hours, duties, recognition, and more, are also possible factors that lead to voluntary turnover.

Disciplinary and Grievance Policy

Whistleblowing

Harassment and Tribunals

Unfair and Fair Dismissal

Redundancy and Other Workplace Issues

In this module, you will learn about handling disciplinary actions in the workplace. This will include the disciplinary & grievance policy, bullying & harassment and whistleblowing. When learning about terminations and redundancies you will learn the proper procedures when you are ready to resign, the legal differences between fair and unfair dismissals and the options you have when your job is made redundant.

Second Assessment

In this module, you will assess what you have learned in the second half of this course so you can determine your knowledge and understanding of the previous materials.

Human Resources Diploma - Assessment

Learn the key functions, policies, and procedures of Human Resources with this free online diploma course.

Human Resources Diploma

Businesses don’t build themselves; they need people in order to function and grow. In this free online diploma in human resources, you will learn the business of people, how to go about recruitment as well as how workplace issues and grievances are handled. This free online course introduces you to the world of employee management, how to provide employee support and address sensitive issues such as harassment and termination.

Theories of Motivation

Process-Based Theories

Reinforcement Theory and Job Design

Goal Setting Theory

In this module, learn how to motivate employees by learning different theories of motivation such as Maslow's hierarchy of needs and the ERG theory.

Helping Staff Grow

Providing Supervision for Staff and Volunteers

Practical Supervision

In this module, learn how and when to provide supervision for both staff and volunteers. This module will also teach you about helping staff to grow.

Performance Review

Correcting Performance Problems

Performance Management

In this module, learn about conducting performance reviews, how to correct performance problems, and performance management.

Solving Problems

Dealing with Conflicts and Complaints

What is Bullying?

Bullying in the Workplace

In this module, learn how to manage bullying in the workplace by studying topics on problemsolving, how to make decisions, and dealing with conflicts.

Supervision Skills - Managing Employee Performance: Final Assessment

Make motivating and managing employee performance in the workplace easy, with this free online course.

Supervision Skills - Managing Employee Performance

This free online Supervision Skills course will teach you about the effective management of employee performance. Just like batteries, employees can lose energy over time. This course will guide you through the theory of motivation, and teach you the best ways to keep employees motivated and enjoying their work. It will also teach you how to spot and stop a workplace bullies. Start this free online course today to grow your management abilities.

Harvard and MIT’s $800 Million Mistake: The Triple Failure of 2U, edX, and Axim Collaborative

Miro Acquires Reforge: This Is Not an Edtech Deal

12 Best Laravel Courses for 2026: Ship Sites Fast

White-Labeling in Online Education: Whose Credential Is It Anyway?

Why Coursera Stock Dropped by 20%

Coursera Lays Off ~150 Staff After Udemy Merger

12 Best JavaScript Courses for 2025: Create Interactive Websites

Exploring edX’s “Final” Tax Returns: Revenue Surges, Losses Mount, and Contributions Decline

12 Best Data Analysis Courses for 2025: From Data to Insights

Chasing 100M Daily Users, Duolingo Reconsiders Ads, Paying Influencers, and Its Most Expensive Plan